Ordering Overview & FAQs

What Ordering Methods Does TMS Accept?

Online Orders

You can order online using our shopping cart and checkout technology which employs SSL technology for high security

Phone orders

You can call or to place an order by phone, state prices shown on the shopping cart web page, please speak slowly and spell out any information that might be confusing.

Net30 purchase orders

We grant net 30 terms to publicly traded corporations, educational institutions, governmental agencies, and 'established' for-profit and non-profit organizations.

Note: A credit application must be processed and accepted before processing any purchase orders; and, we only ship the order after receiving your P.O. by email, fax, or mail.

Fax orders

You can print then fax the shopping cart web page along with shipping, billing, and credit card information to 775.703.6393.

Mail orders

You can print the mail the shopping cart web page along with shipping information and check to: Attn: TMS Sales Dept. Test Medical Symptoms At Home, Inc.  6633 Ashman Rd, Maria Stein, OH 45860.

Tax Exempt Orders

You can call or to place tax exempt orders. Note: A tax exempt form will be required.

What Payment Methods Does TMS Accept?

Credit Cards

American Express Discover Master Card Diner's Club Visa

PayPal

paypal

Check by phone or
ACH payments

We also accept checks via phone or Auto Clearing House (ACH) payments.

Note: we only ship the order after check clears our bank.

Company or Personal
Checks or Money Orders

We accept company and personal checks by mail.

Note: we only ship the order after check clears our bank.

Wire Transfers

We accept wire transfers where we will email you a pro-forma invoice containing the necessary wire transfer information.

Note: We only ship the order after wire transfer clears our bank.

Net 30 Purchase orders

We grant net 30 terms to publicly traded corporations, educational institutions, governmental agencies, and 'established' for-profit and non-profit organizations.

Note: A credit application must be processed and accepted before processing any purchase orders; and, we only ship the order after receiving your P.O. by email, fax, or mail.

What Shipping Methods Does TMS Use?

USPS and UPS Shipping Cutoff Time Is 2pm EST Monday - Friday.

Please call or if you need your products shipped out after 2pm EST Monday - Friday. If you call, we will do our best to work with you to make sure your products arrive to meet your deadline.

UPS

We provide shipping via US postal service (USPS) and United Parcel Service (UPS). USPS delivery options are ideal for economy shipping while UPS delivery options are best for overnight shipping and for orders exceeding $500. We make every effort to ship your order quickly and without errors. We will work with you to make sure your order arrives in a timely manner. Please call us at or to place an order if you have specific shipping needs.

What Are Approximate Delivery Times From TMS**?

USPS Priority

USPS Delivery Time map

UPS Ground

UPS Delivery Time map


**Please click on either map to enlarge either map; or, to obtain more details pertaining to how USPS and USP estimate/approximate their shipping deliveries.

What Are Estimated Shipping Rates By Order Weight?

UPS

For shipping rates by order weight, please click one of the above links depending upon which shipping method you want to use.

Is Order Tracking Offered by TMS?

UPS

For order tracking, please click one of the above links depending upon which shipping method you want to use.

Do You Offer Any Membership Services?

Yes, we do offer membership services. To view the different membership services we offer, click here.

Lowest Price Guarantee
for any order exceeding $250 and less than $1000

Beat Any Advertised Price

TMS will beat any advertised price if you call before ordering. The order total must be between $250 and $1000 for assurance from us to beat ANY advertised price you can find online so long as you abide by guidelines outlined below.

Best Price for 30 days After Sale

After ordering between $250-$1000 we also give our assurance to beat ANY advertised price for 30 days from purchase date if you called to place your order and you abide by guidelines outlined below.

To See Guidelines click here.

Offer: TMS:WEB:018
A1CNow SelfCheck 2 Count

10% Off A1C Now SelfCheck 2 count

Offer expires 7/31/2017

Comes in a convenient 2-test pack with all of the items you need to complete both tests. Perfect for home A1C testing.
Regular Price: $43.52
Special Offer: $39.17

More Information
Offer: TMS:WEB:019
CardioChek Analyzer Starter Kit

10% Off CardioChek Cholesterol Analyzer Starter Test Kit

Offer expires 7/31/2017

Includes analyzer, box of 3 total cholesterol, box of 3 HDL, box of 3 triglyceride test strips, 9 lancets, and 9 capillaries.
Regular Price: $135.28
Special Offer: $121.75

More Information
Offer: TMS:WEB:020
CardioChek Deluxe refill kit

10% Off CardioChek Cholesterol Deluxe Refill Kit

Offer expires 7/31/2017

Includes 6 total cholesterol test strips, 6 HDL test strips, 6 triglyceride test strips, 18 lancets, and 18 capillaries.
Regular Price: $76.75
Special Offer: $69.08

More Information