A1CNow Selfcheck monitor with 4 test strips provides a fast and easy way of obtaining accurate HbA1c results in the home to help you better manage diabetes. Results in 5 minutes.
Manufacturer does not sell test strips separately from monitor.
See the table below for a description of A1CNow Self Check test system operating and error codes. (OR = Out of Range; QC = Quality Control; E = Analyzer Error
| Message | Description and Resolution |
|---|---|
| OR1 | The blood sample may have too little hemoglobin for the test to work properly, or you added too little blood. Call customer service. |
| OR2 | The blood sample may have too much hemoglobin for the test to work properly, or you added too much blood. Call customer service. |
| OR3 | The blood sample may have too little hemoglobin A1C for the test to work properly, or you added too little blood. Call customer service. |
| OR4 | The blood sample may have too much hemoglobin A1C for the test to work properly, or you added too much blood. Call customer service. |
| OR5 | The analyzer temperature is below 64°F (18°C). The test must be repeated with a new cartridge at room temperature 64-77°F (18-25°C) |
| OR6 | The analyzer temperature is above 77°F (18°C). The test must be repeated with a new cartridge at room temperature 64-77°F (18-25°C) |
| <4.0 | The % A1C is less than 4%. Call customer service. |
| >13.0 | The % A1C is greater than 13.0%. Call your healthcare professional. |
| QC2 | Occurs when you insert a cartridge that already has sample added to it. Do not remove and reinsert a cartridge after adding sample. |
| QC6 | Sample was added to cartridge before "SMPL" display. This counts down one test on the analyzer. Remove and discard cartridge. To avoid this error, do not add sample until the "WAIT" prompt clears and "SMPL" appears. |
| QC7 | The cartridge remained in the analyzer without sample addition for 2 minutes after "SMPL" prompt. This counts down one test on the analyzer. Discard the test cartridge and insert a fresh one when you are ready to dispense the shaker. |
| QC 30 - 33 | The analyzer was unable to obtain a valid initial reading. Be sure to remove the shaker within one second after dispensing it into the sample port, and do not disturb the analyzer while the test is running. |
| QC 50 - 51 QC 55 - 56 |
Insufficient sample was delivered to the test cartridge. To avoid this error be sure to fully insert the blood collector into the shaker and shake immediately. |
| All other QC codes | The quality control checks inside the analyzer did not pass. The test will need to be repeated with another kit. Call customer service. |
| E | The analyzer is not working. Call customer service. |
Customer Service: 1-877-870-5610
